Privacy Policy
Effective Date: 1st January 2022
DEFINITIONS
1. "Parties" means both You and the Operator.
2. "Operator" means Muna Wallet Technology Limited, the owner, publisher and
administrator of the Application.
3. "Personal Data" means any personal information collected for You in relation with your
use of this service which is capable of identifying You.
4. "Service" means the application, “Muna” including all pages, sub pages, all blogs, forums
and other connected internet content whatsoever.
5. "Products" means the goods and products both tangible and intangible offered on the
Application.
6. "Services" means the services offered on the Application.
7. "Third Party Service Provider" means a party or parties who are contracted by the
owner/data controller for the purposes of processing the personal data of the user.
8. "User Content" means any audio, video, text, images or other material users choose to
display on this Application.
9. "You, Yours" means the user of this Application.
INTRODUCTION
1. This Privacy Policy is designed to inform You about the Personal Data we collect, how
we collect this data, the uses of the data and Your rights relating to the Personal Data
when You use this Service or purchase the Products and Services offered on the
Application.
2. We are committed to protecting your Personal Data while You use this Application.
3. By continuing to use our Application, You acknowledge that You have reviewed the
Privacy Policy and agree to its terms. This also means that You have consented to the
use of Your Personal Data and has accepted the applicable disclosures.
THE PERSONAL DATA WE COLLECT FROM YOU
We collect various information to enable us to provide a good Service to all our users.
Depending on how our Service will be used, the different types of Personal Data we collect are
as follows:
A. For registered users: During the process of Your registration we may collect the following
information
Name, Date of Birth, Bank Verification Number, Mobile Phone Number
We may also require other information in relation to:
1. Your interaction with our representatives;
2. receiving notifications by text message or email about marketing;
3. receiving general emails from us.
4. commenting on our Content or other User Content on our Application
5. the purchases You make.
B. For unregistered users: We will collect passive information from all registered and
unregistered users. These information include cookies, IP address information, location
information and certain browser information.
C. Sales and billing information: We may collect Your credit and/or debit card information, which
includes Your card number, password, etc, Your billing address, Your contact address and other
information required for Your purchase.
D. User experience: From time to time we may also request certain Personal Data that may be
necessary to improve our Service and the Products and Services we offer for sale on the
Application.
THE PERSONAL DATA WE COLLECT AS YOU USE OUR SERVICE
We use the following to collect Personal Data from You:
Cookies: We use the data collected by the cookies to offer You the best experience on our
Application. Cookies are information stored on Your browser when You visit our Application or
use a social network with Your PC, Smartphone or Tablets. They contain various data which
includes the name of the server from which it comes, the numeric identifier, etc. The types of
cookies we use are as follows:
1. Technical cookies: These cookies are essential for the correct functioning of our
Application and to provide the Service required to our users.
2. Profiling cookies: These cookies are used to create user profiles based on personal
choices and preferences in order to send advertising messages to Your device.
3. Third party cookies: While using our Service, You may receive cookies from applications
managed by other organizations. Third party analytical cookies may also be installed.
Third party analytical cookies are used to detect information on user behaviour on our
Application.This is placed in order to monitor the performance and improve the usability
of this Application.
4. Support in configuring your browser: You can manage cookies through the settings of
Your browser on Your device. However, deleting cookies from Your browser may remove
the preferences You have set for this Application.
Log Data: We also use log files which store automatic information collected when users visit this
Application. The log data which may be collected are as follows:
1. the domain and host from which You access the Application:
2. name of the Internet Service Provider (ISP);
3. date and time of visit;
4. Your computer operating system and browser software;
5. internet protocol (IP) address.
THIRD PARTIES
We may utilize third party service providers, from time to time to help in processing Your
Personal Data and help us with our Application.
We share Your Personal Data with third parties in order to protect the rights, properties or safety
of us, the users or as otherwise required by law.
STORAGE OF PERSONAL DATA
We take the security of the Personal Data we collect very seriously and we take reasonable
measures to reduce the risk of accidental destruction, loss or unauthorized access to such
information. However, please note that no system involving the transmission of information via
electronic storage systems or the internet is completely secure.
The Personal Data and any other information we have about You may be stored for such period
as we may determine until You terminate Your account with us or You withdraw Your consent.
PURPOSE OF PROCESSING PERSONAL DATA
We collect and use the Personal Data that we collect for the following reasons:
1. to provide our Service, maintain and make improvement to the Service we provide to
You;
2. to develop new Products and Services on the Application;
3. to provide personalized Service to You including making recommendations and providing
personalized content;
4. to provide customer service to You;
5. to provide You with updates on the Application and related items;
6. to provide analytics and measurement to understand how our Service is used.
PROTECTION OF PERSONAL DATA
1. Our Service is built with strong security features that continuously protects Your Personal
Data. Our security features help us detect and block security threats. If we detect any
security risk, we may inform You and guide You through steps to stay protected.
DISCLOSURE OF PERSONAL DATA
When You share Your Personal Data
Our Service enables You to share information with other users. However, You have control over
how You share this information. When You upload any content on our Application, Your content
becomes accessible to other users.
When we share Your Personal Data
We do not disclose Your Personal Data except for any of the following reasons:
1. if You have granted us the permission to do so: We will disclose Your Personal Data
where we have received Your unequivocal consent and permission to do so. ;
2. for the purposes of processing Your Personal Data: We may disclose Your Personal
Data to our affiliates and other trusted businesses or persons for the purpose of
processing Your Personal Data for us, based on our instruction and in compliance with
our Privacy Policy;
3. if we are legally required to do so: We may also disclose and share Your Personal Data
for the following reasons:
to meet any applicable law, regulation, legal process or any legal request such as
subpoenas, court orders, requests for administrative or government bodies;
enforce our applicable Terms of Use;
to detect, prevent or address any fraud, security or technical issues;
to prosecute or bring any legal action against any user who has violated any law or our
Terms of Use.
4. Any other other reason as may be necessary for the operation of our Application.
USER CONTENT
We may allow users to post their content or information on this. These contents include audio,
video, updates, articles, images or other materials users choose to display on the. Please note
that any material which You may post is made accessible to the entire public and will not be
regulated by this Privacy Policy.
LINKS TO THIRD PARTY / SERVICES
The website may contain links to other pages which we believe may offer useful information.
These linked pages are not under our control and this Privacy Policy does not apply to these.
We suggest that You contact those directly for information on their privacy policy, security, data
collection and distribution policies.
CONTACT INFORMATION
If You have any questions regarding this Privacy Policy or the Personal Data we collect or if You
wish to make any comments or complaints about anything related to this Privacy Policy, please
contact us at the following email address: support@muna.app.
REVISIONS AND MODIFICATIONS
We reserve the right to modify and revise this Privacy Policy from time to time without Your
explicit consent. If we make any fundamental change, we will notify You and obtain Your
consent to the revised version.